We know choosing a residential community can be a tough decision, and your comfort and trust is our top priority. That’s why we offer the PLAZA GUARANTEE. If you’re not satisfied and choose to move within the first sixty days, we’ll refund your community fee*. Simply notify The Plaza in writing – we’ll waive the standard 30-day notice. After you’ve moved out, your base rent and level of care fees will stop, and your community fee will be refunded.

*Does not apply to respite stays. Refund cannot exceed amount paid toward community fee.

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  • Kama Y. a resident at The Plaza Moanalua sat with our Sales Manager, Michelle Tandara to share his experience at the Plaza Assisted Living.

    Kama Y.
    Resident at The Plaza at Moanalua since 2018
  • “Our experience from the day our parents moved in, through the adjustments due to COVID-19, have all been positive.  We believe they are in the safest place possible right now and we commend The Plaza for all their efforts these past months, as it hasn’t been an easy feat.  We appreciate all the staff at The Plaza have provided our parents.”

    Carol P.
    Daughter of Residents living at The Plaza at Kaneohe


The Plaza is the only senior care community in Hawaii to adopt the internationally recognized, Best FriendsTM Approach to provide the highest quality dementia care in Hawaii. Our Hali‘a Memory Care program works directly with David Troxel, the co-creator of the Best FriendsTM Approach. As our exclusive consultant in Hawaii, David has helped guide over 20 of our master trainers to practice a more empathetic and personal approach to memory care.