Job Purpose: The Marketing Specialist will be responsible for working with the Director of Marketing and Sales in supporting the Marketing and Sales Team. Their main responsibilities will include providing analysis for data, market trends, and providing administrative support to the Director.

The following are essential functions of the job:

• Collaborating with the Director of Marketing and Sales, internal Sales teams, clients and partners on marketing strategy.
• Helping to identify marketing trends and key opportunities for innovation.
• Assisting to develop online marketing strategies focused on generating inquiries, referrals and conversions with the Director.
• Learning and working with various types of software for digital marketing.
• Maintaining a marketing database.
• Regularly measure and report on website, online/offline campaigns and other digital platform performance to the Director.
• Remain current on the latest industry technologies, trends and strategies.
• Providing administrative support to the marketing and sales team.
• Must have the ability to preparing, formatting, and editing a range of documents.
• Assisting The Plaza's social media presence under the guidance of the Director.
• Ability to perform general office duties.
• Assist in creating and interpreting a variety of data and reports.
• Assists in organizing and analyzing market research.
• Assists team members and customers with digital marketing related trouble shooting (i.e. website, CRM)
• Participate in all sales/marketing training and creating and presenting presentations.
• Assists with the promotion, planning, coordination and execution of Plaza Assisted Living events.
• Must possess high level of attention to detail and strong organization skills.
• Ability to work effectively within a team environment and work independently when necessary.
• Assists all Plaza Assisted Living communities with various marketing related tasks as needed.
• Performs additional tasks requested by supervisor.

Required

• High School Diploma and/or GED equivalency.
• Administration or Marketing and Sales assistant previous experience.
• Prior digital marketing experience.
• Strong effective written and verbal communication skills.
• High competency using computers for a variety of tasks and in using Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and have experience with Google Workspace (G Suite) including, Google Analytics and Google Docs.
• Current Tuberculosis Clearance.
• CPR and First Aid Certified.

Job Purpose: The Executive Assistant will provide a high-level administrative support for PCS leaders to ensure they can efficiently accomplish tasks and initiatives set forth. The Executive Assistant is responsible for managing the schedule and communication for the Executive Team. Their main responsibilities include scheduling of Training Center at Home Office, managing the training schedule for enrollment & cancellations, preparing documents and other materials required for meetings/trainings, coordinating and providing responses to Team Members, Residents/Families, and communities when instructed.

The following are essential functions of the job:

• Providing administrative assistance, which could include writing and editing emails, letters, memos, and assisting in prepping communications on the Executive Team's behalf.
• Assisting to maintain comprehensive and accurate record keeping and note taking when necessary.
• Organizing meetings, which includes scheduling, coordinating and inviting via email, sending reminders, coordinating proper training materials, and organizing catering, if applicable.
• Prepare for Board and other meetings including preparing and collecting resources.
• Able to create, maintain, reports including spreadsheets (excel).
• Assist in managing the Training calendar for meetings and trainings that are conducted at Home Office.
• Manage the COO's calendar, which includes scheduling of meetings and prioritizing events.
• Must be able to be highly organized and has the ability to organize others.
• Must be able to remain highly focused, productive, and maintains high confidentiality at all times.
• Must be able to be flexible and have the ability to transition from one priority to another timely (strong multi-tasking abilities).
• Working collaboratively with other colleagues, attends meetings, trainings and in-services, when necessary.
• Has the ability to understand how to properly represent the executive team when performing work responsibilities or interacting with the communities and/or customers.
• Has the ability in dealing with stressful situations at work and able to maintain their composure in tough situations.
• Assists with policies and procedures manuals, which includes editing with Executive Team and distribution to community Administrators.
• Adheres to all employment requirements established in the Team Member Handbook, the Operating Policies and the Procedural Manuals.
• Performs additional duties or assignments as requested by their supervisor.

Required

• High school diploma or equivalent.
• Must be highly competent with using Microsoft Office applications.
• Must possess superior professional writing skills.
• Current Tuberculosis clearance, according to the State of Hawaii Department of Health regulations.
• CPR and First Aid Certification.

Summary of Position:

The Director of Human Resources is responsible for planning, directing, and managing all human resource initiatives, such as recruitment, compensation, benefits, training, and employee relations at The Plaza Assisted Living.

Qualifications:

• Have at least five years experience in human resources management
• A bachelor's degree is required and a master's degree is preferred.
• Have the ability to provide training for all management and facility staff in provision of services, principles of assisted living, leadership qualities, and supervisory skills
• Knowledgeable about state and federal HR law
• Strong leadership and supervisory skills
• Ability to speak, read and write English fluently
• Excellent written and oral communication skills
• Must possess good judgment with excellent problem identification and resolution skills
• Self motivated and well organized
• Good references
• Professional in appearance and work habits
• Ability to develop and adhere to budgets
• Excellent marketing skills
• Ability to effectively teach and make oral presentations to individuals and groups
• Ability to relate to and effectively work with team member of varying levels of education
• Genuine interest in the needs of residents served
• Must meet all requirements established in Employee Handbook, Operating Policies and Procedures Manual and regulatory requirements that pertain to employees in an assisted living setting
• Ability to remain calm and tactful in stressful situations
• Physical requirements of position: frequent standing/walking/bending/stooping, occasional reaching above shoulders, lifting and sitting. In addition, must be free of communicable disease and meet facility policies and procedures regarding necessary physical health

Essential Functions

• Plans, directs, and manages all human sources initiatives; recruitment, compensation, benefits, training, and team member relations.
• Ensures that polices and procedures involving HR programs are consistently administered, aligned with organizational goals and in compliance with state and federal law.
• Responsible for developing a plan and conducting talent acquisitions and staffing.
• Responsible to overseeing employment processing.
• Developing a compensation plan.
• Responsible for reviewing benefit and benefit packages and making recommendations.
• Responsible for training programs and team member development.
• Responsible for developing and maintaining a HR records management system.
• Responsible for oversight over EE/EEO compliance. Including conducting and guiding investigations.
• Support and champion the core values of the company.
• Prepare and implement a recruitment plan.
• Prepare and implement a team member engagement plan.
• Responsible for planning and support training of all team members.
• Responsible for coordinating team member engagement surveys.
• Responsible for managing the team member handbook.
• Supports management and Business Office Managers by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Follow trends in HR law and best practices.
• Other duties as assigned by supervisor.

The Accounting Specialist is responsible for supporting various Accounting functions, to include but not limited to; Accounts Payable (AP), Resident Billing, General Ledger (GL), Bank and Credit Card account reconciliation, assisting with monthly book closing, and general office maintenance.

The following are essential functions of the job:

• Reviews GL coding on records such as invoices, expense reports, check requests, and etc., to ensure accuracy with standard procedures, minimize errors, and to ensure proper entry into the accounting system. Attaches all corresponding and/or supporting documentation to invoices. Files, maintains, and distributes accounting documents, records and reports.
• Prepares periodic batch check runs, ePayable, and credit card payments. Schedules and records periodic automatic/online payments.
• Collect and maintain vendor information per standard procedures for periodic payment processing, and annual 1099 reporting. Process year-end 1099 forms and filing for Controller review. Maintains current records of vendor Certificate of Insurance.
• Reconciles vendor account statements to ensure timely and accurate payments. Handles all vendor correspondence via phone or email. Investigates and resolves problems associated with processing of invoices and payments.
• Assists with internal management of The Plaza's Credit Card Program, includes expense reporting and data imports into the accounting software system. Reviews and process expense reports for credit card transactions; reconcile credit card account statements.
• Maintain ePayable vendor database, and routinely onboard new vendors.
• Review and complete daily census reporting
• Assist with review of documents related to census changes, update internal records as needed, and process resident billing.
• Receives, researches and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons. (Example: completing credit application request, updating authorized users, issuing stop payments, replacement checks)
• Prepares and reports monthly General Excise Tax (GET) and process tax payments.
• Prepares and post monthly Automatic Clearing House (ACH) payment listing, and monthly recurring billing entries.
• Maintains prepaid expense and monthly accrual schedules; and posts monthly recurring journal entries, expense accrual journal entries, prepaid expense journal entries, and payroll journal entries.
• Reviews and reconciles bank and credit card accounts. Record credit card income/rebates.
• Assists with monthly status reports, and monthly closings. Reconciles various accounts by identifying errors in posting or omissions by applying appropriate accounting standards.
• Primarily responsible for administrative support to Home Office (e.g. order office supplies, answer phones, receive deliveries, pick up mail, and etc.)
• Communicates and provides accounting support to community Business Office Managers and Administrators to ensure accurate billing and payments of vendor transactions.
• Works collaboratively with other departments, attends community meetings, trainings and in-services as assigned.
• Adheres to all employment requirements established in the Team Member Handbook, the Operating Policies and the Procedural Manuals.
• Performs other duties to support Accounting Dept as assigned by Controller.

Required:

• 2-3 years general accounting and clerical work experience.
• High school diploma or equivalent
• Proficiency with business, accounting and office software, and office equipment.