Coronavirus Updates

Coronavirus Update – Residents & Families – 04/20/2020
UPDATED – The Plaza COVID-19 Resource Guide for Kupuna (PDF)

03/23/2020 – The Plaza Coronavirus Precautions – Level 2 (1 or more confirmed cases of coronavirus in Hawaii)

The Plaza Assisted Living has always adhered to the highest health and safety standards to protect our residents, their families, our team members and vendor partners.  Our six communities are prepared and trained in infection control as part of our standard operating procedures.  Additionally, we have established new protocols to address issues surrounding the coronavirus outbreak.

We’re taking precautionary steps to protect our communities including the following:

  • All residents and essential visitors (those visiting under an end of life circumstance), vendor partners, and team members will be required to pass enhanced screening protocol.
    • Those who have participated in any travel, will not be allowed entry into a Plaza community for 14 days.
      • The individual must be symptom-free following the 14-day period 
    • Those who exhibit flu-like symptoms won’t be permitted to visit or work until 24 hours after being symptom free.
    • Temperature checks will be conducted for all visitors, vendor partners and team members entering the community, as well as residents returning to a community.
      • Anyone with a temperature at 99 degrees or higher will be further assessed and or will not be allowed access.
    • All will be required to sanitize their hands upon entering a Plaza community.
    • Children ages 13 and younger will not be allowed to enter communities. 
  • Residents, visitors, vendor partners and team members are being advised to follow the City & County of Honolulu’s Emergency Order No. 2020-02 & the Hawaii State’s Third Supplementary Proclamation for COVID-19 dated March 23, 2020, which orders all Oahu and Hawaii State residents respectively, to refrain from all non-essential travel and activity and to shelter in place until Thursday, April 30, 2020.
  • If a Resident leaves the community for non-essential activity, they will be asked to quarantine in their apartment for 14-days upon their return.
  • Residents who exhibit flu-like symptoms will be isolated in their apartment, away from other residents. These Residents will need a doctor’s clearance before coming off isolation.
  • All outside entertainment, community events such as buffets, field trips of a recreational nature have been cancelled until further notice.
  • Medical transportation is being provided for essential appointments only.

Plaza Communication

Coronavirus Update – Residents & Families 04/06/2020
Temporary Visitation Guidelines – Effective 03/23/2020
Coronavirus Precautions at The Plaza – Residents & Families – 03/09/2020
Coronavirus Precautions at The Plaza – Plaza Team Members – 03/03/2020
Coronavirus Precautions at The Plaza – Vendor Partners – 03/04/2020

The Plaza Media Statements

Media Statement 03/05/2020

How you behave during a crisis shows your true character. We’ve been overwhelmed by the aloha we’ve received from our communities. Here are some of the stories of donations and support that are helping to keep our residents’ spirits up and show us all how to be #PlazaStrong.

Don't forget to visit Kahala Mall, near California Pizza Kitchen, now to September 20th!
Mahalo to @hawaiinewsnow & @hinowdaily 🤙
#ThePlazaHawaii #ThePlazaStyle #NationalAssistedLivingWeek #seniorcare

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Pineapple Delight by Domiko, #ThePlazaatMililani
Happy National Assisted Living Week!

For more artwork by our residents, visit @kahalamall by @cpk. Now until September 20th.

#ThePlazaHawaii #ThePlazaStyle

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In celebration of National Assisted Living Week, residents of The Plaza present an exhibition of Compassion, Community, and Caring. 🎉

Visit @kahalamall, near @cpk, now until September 20th!

#ThePlazaHawaii #ThePlazaStyle #nationalassistedlivingweek

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In celebration of National Assisted Living Week, residents of The Plaza present an exhibition of Compassion, Community, and Caring.

Visit Kahala Mall, near California Pizza Kitchen, September 10-20.

#ThePlazaHawaii #ThePlazaStyle #nationalassistedlivingweek

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Window visits are very important to our residents, it is a great way to visit with family safely. Please call your community ahead of the visit to check with concierge for community visitation guidelines. MAHALO 🤙

#ThePlazaHawaii #ThePlazaStyle #ThePlazaatMililani

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When deciding on a senior community, take the time and effort to find one that feels like home.

Learn more online at

#ThePlazaHawaii #ThePlazaStyle

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MAHALO Hawaii for voting The Plaza Assisted Living as Hawaii’s Best Senior Living Facility for 8 years in a row! 🏆

#ThePlazaHawaii #ThePlazaStyle #1stplace

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Very Cute! #ThePlazaPearlCity residents with their little goldfish pond craft. 🐟

Reminder: During this time The Plaza Assisted living is conducting all community tours virtually. To book a tour, please visit

#ThePlazaHawaii #ThePlazaStyle

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Happy Aloha Friday! #PlazaStrong #PlazaHawaii #alohafriday🌺 ...

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